Our industry is one of the safest modes of over land transportation. The reason is that we (meaning our collective industry), take our responsibility for transporting people very seriously. Not only do we have to abide by the general rules of the road, but also with the Federal Department of Transportation rule book as well.
Things like "don't stand up and lean out of the moon window while the vehicle is moving. I really hate advising our customers to abide by this rule but it's absolutely a no no and very dangerous. Many of us don't allow smoking in our vehicles either...not only does it smell (yuk), but it's also a fire hazard.
So I wanted to share with you an article written by Jim Luff from Limousine, Charter & Tour Magazine that gives you an additional insight on safety. Enjoy!
"Very rarely do you hear about limousine/livery services companies being involved in accidents.
One reason for this is the fact that limousine/livery services look for the best of the best in chauffeurs. We operate vehicles that are safely built for passenger transportation and we operate our vehicles in a safe manner.
Part of safety includes making sure your passengers are safe at all times and follow your rules. You are the captain of the ship and you must command that from the start of the trip.
Making sure your passengers are safe starts with a thorough pre-trip inspection before any passengers are loaded into your assigned vehicle.
Once you load your passengers, set a tone with them that you are willing to bend over backwards to help them in any way you can, but that this is “your vehicle.” If you are operating a bus, make sure they do not cross the standee line. Be polite, but firm. Let them know you will be opening and closing the doors during your trip.
Never let passengers exit out the driver’s side of the vehicle and into traffic. Be aware of passengers exiting your vehicle and possible trip hazards or traffic hazards they might encounter when exiting your vehicle.
Always have a game plan in your head of how you will respond to them in a crash or emergency situation. Don’t try to figure out your actions for the first time when the accident happens."
Reprinted courtesy of Limousine, Charter, And Tour Magazine